Shipping Policy

Delivery Methods

We use Australia Post and Sendle to send orders and are shipped from Melbourne.  You have a choice of Domestic Courier or Parcel Post or Express Post in the checkout.

Shipping Costs

Shipping costs are calculated in the checkout and is dependent on weight and/or location.  Shipping costs start at around $7.95.
(Some photobooks are heavy and may fall under a greater shipping rate bracket)

Multiple Items

If you order multiple items, we may send items separately if some pre-orders are included in the order and have not yet been released, or if an item is temporarily waiting replenishment and is holding up other items in the order.

Shipping Times

Pre-orders are normally despatched within 3 to 6 days after release date.

Items in stock are normally despatched within 1 to 2 business days.  

If not in stock, items are generally dispatched within 6 to 12 business days or earlier (times can vary).

Extra Information

If albums come with posters, they are sent in a tube (unless stated as “folded” in the product description).
Please consider your delivery address responsibly. We cannot be responsible for parcels left at unsafe addresses.
If not sure, choose Australia Post as they will leave a card if no one is at home and parcel cannot be delivered with proof of delivery.

If re-directing a parcel while in transit you must take responsibility. If the re-direction address is not correct or ambiguous, it may get returned back to us. If so, you will then be required to pay for shipping again.